-- Why choose shipping from our overseas Warehouse?
If buy from our UK or Germany or Australian or USA warehouse, you do not need to pay any customs tax/VAT,also save much time and trouble from customs office, as you know now to Europe, customs is strict and always charge very much tax, badly economy status always causes high-Tax, sometimes even higher than the value of the item---as too low value declared and customs just make a fines, many buyers have this experience.
-- Which buyer can choose our UK Warehouse service?
Buyers from these countries can choose our UK Warehouse service:
Belgium/Ireland/Luxembourg/Netherlands/France/Germany/Austria/Denmark/Finland/Greece/Italy/Portugal/Spain/Sweden/Andorra/Cyprus/Czech/Estonia/Hungary/Latvia/Lithuania/Malta/Monaco/Poland/Slovakia/Slovenia/Bulgaria/Canada /Liechtenstein /Norway /Romania /Switzerland /Ukraine
-- Which buyer can choose our Germany Warehouse service?
Please note our Germany Warehouse is only opened to Germany Local,but not to other Countries
-- Which buyer can choose our Australia Warehouse service?
Please note our Australia Warehouse is only opened to Australia Local,but not to other Countries
-- Which shipper you use for warehouse service?
For UK Warehouse,we use DHL or DPD, normally 1-5 workdays to arrive
For Au Warehouse, Australian post servise is used,normally 1-5 workdays to arrive
For Germany Warehouse, DHL is used
For USA Warehouse, Fedex or UPS is used
-- How can I choose the shipping from local warehouse?
1: For UK and Europe buyers, just this, for UK local buyer, just choose: UK to UK in the shipping choice table firstly, then when checkout, you still need to choose DHL shipping method, as we also use DHL in our UK Warehouse, for europe buyer, the same, choose: UK to Europe in the shipping choice table firstly, then when checkout , you still need to choose DHL shipping method, please note, for both UK and Europe buyers, man need to choose the ship from firstly in the table, if not, our system will tell us you just choose shipping from Hong Kong default.
2: For Australian buyers, the same,just choose the shipping from Australia, then still need to choose DHL when checkout.
3: For German Buyers, the same, just choose the shipping from Germany to Germany, then still need to choose DHL when checkout
4: For USA Buyer,the same, just choose the shipping from USA to USA, then still need to choose DHL when checkout
-- If I buy from your local Warehouse, then can you offer us Local after-sale Warranty?
Yes, if you buy from our local warehouse, you can send it to our local address for the warranty, many buyers have this experience ,sell makes item location in UK or Australia or Germany, then when problem, just ask buyer to send it to HK or China address, right? Now buy from us this will not happen, and you can save much return shipping cost and much time.
1: if you send parcel back to our UK/Germany/Australia/USA Warranty Centre, you need to add the RMA number in the return address, this is very important, if no this RMA number on the parcel, your parcel will be delayed a very long time to process, as we have set our system default, your RMA number is the only way to identify who the parcel belongs to, so just put the RMA number together with the return address and make it clear on the parcel, thanks for your cooperation.
2: do not send parcel back to the address on the parcel you received, this address is not our warranty centre address.